“Replacing an HVAC system is no small task. As I'm sure everyone does, I met with several companies to get quotes to replace our 15 year old system. What really separated Time Savers from the pack was the attention to detail and customer service provided by Doug (the owner of Time Savers) even prior to getting the work. He called before our initial meeting to let us know he was on the way and he was right on time. He was extremely friendly and seemed very honest and genuine. He made me feel more like a family member than a potential customer. He provided several quotes for different options and they were extremely competitive with any of the other quotes I had received. I had lots of questions and emailed him several times. I always received timely and very thorough explanations. I also liked the fact that their website showed Doug interacting with our local school system. It is clear Doug cares about both his business and the community. Choosing Time Savers was an easy decision. Installation seemed to go very smoothly. The attention to detail of the install was truly fantastic. Everything was very neat and clean. It is clear Doug cares about how things look as well as how everything functions. I'm a very detail-oriented person and I really appreciate the extra effort that it took to go above and beyond. After the install, Doug took the time to explain everything and answer any questions I had. Despite the long day, he didn't make it seem like he just wanted to get out of here. As a small business owner myself, I truly value the customer experience. It has always been my goal to make our customers huge fans of our product. It is clear that Doug shares that value as well. I just can't say enough good things about Doug and Time Savers. I have already recommended them to both family and friends. I just wish more companies I deal with were as dedicated to the customer relationship.”